This is a replacement or second bowl for the Gator Kennels Fast-Feeder system. The heavy duty plastic dog bowl is dishwasher safe and is nearly 2-quarts in capacity. BPA-free.
Great product, great price! Called and ordered what was needed with no issue. Their representative I spoke with was knowledgeable about the product AND understanding of any issues. Considering these bowls can be broken and damaged, they offer this replacement item at a reasonable rate with no fuss!
Shameful that this company will not provide ANY OTHER alternative to this. I am forced to by this trash over and over. Poor practice! Gator Kennels says "dogs will be dogs, and things wear out", this much is true but your company has a responsibility to its clients that OVERPAID in the first place for ZERO customer support and ZERO product backing! Would not order if I wasn't FORCED to. Nobody wants to be bodied over sales. Shame on you Gator Kennels! >>Response by Gator Kennels<< Master of Dog - Unfortunately, we do not know who you are - and you did not attempt to contact us regarding your issue. I know this because unlike other kennel companies, we actually have a human answer the phone! We cannot help you if you do not give us the chance! It sounds like you are upset with the plastic dog bowls that are used in our fast-feeder system. We do not hide the fact that the bowls are plastic. You can buy a LOT of plastic bowls from a LOT of reputable companies. Our fast-feeder is intended to allow you to swivel the bowl into the kennel to feed - and then swivel it back out when feeding time is done - thus removing the bowl from the dog's reach! This will significantly reduce the potential for the dog to get bored and play with the only toy it can find within the kennel. P.S. we did have a metal bowl option in the past, but when a dog broke a tooth chewing on the bowl we were forced to go with a softer material. If you ever find a "dog-Proof" material we'd love to hear what it is! >>Response by Master of Dog<< Instead of getting defensive about a review, take it as a learning tool to improve your standards. It is clear based off your other reviews that I am not the only one with this issue. Since you want to tell me how to do my job and you want me to do your research for you for other products, it is clear you have never been in this line of work. Paying an employee to sit and watch a dog eat its food in a containment cell is ludicrous. Second, the fact that you consider your bowls "toys" is disturbing. You have a lot of work to do. >>Response by Gator Kennels<< Master of Dog - I'd love to help you but I cannot tell exactly what you need. You say that it is clear that people have issues with these bowls - and I agree that we have had negative reviews regarding these bowls. We have had negative reviews of EVERY bowl type that we have tried! We have not yet found a perfect solution (or else we'd have THAT instead of these bowls). I pointed out that even the metal bowls can have problems... so if metal and plastic don't work - which materials should we use? So what exactly can I do to help your situation? We have not found a 100% dog-proof bowl solution because there isn't one yet. The solution we currently have is the best we offer - because the other solutions we've tried had BIGGER problems. I did not tell you how to do your job - I was describing how the swivel feeder (my product) operates. If you took that as me telling you how to do your job, then I apologize. Also, a DOG will ALWAYS make a toy out of ANY item left in a kennel - regardless of how us humans classify it. I simply pointed out that a dog will consider the bowl to be a toy - and that is why you are seeing the damage to the bowls. If dogs somehow understood that a dog bowl is not a toy and treated the bowl as the feeding utensil that us humans do, then we would not have any problems with the dogs damaging them!
