Installation
Installation
All items are carefully packaged and shipped directly to your location.
Once your products arrive
After your products arrive, there are some important steps that should not be overlooked:
Returns
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Our goal is to work with you, your architect, or contractor, to determine the best options to get your facility set up right. Designing your kennels correctly from the start will help keep costs down and ensure that you get exactly what you need. We can provide CAD drawings or renderings as your project progresses, so you can be sure that the final product will look and function exactly as you imagined it.
All items are carefully packaged and shipped directly to your location.
Once your products arrive
After your products arrive, there are some important steps that should not be overlooked:
First, inspect ALL packages upon arrival. If packaging shows evidence of damage when delivered the packages should be opened immediately before the driver leaves. The shipment should be inventoried and inspected jointly by the customer and the driver. The driver will then make proper notation on the delivery receipt.
Second, inspect all materials for shortages, damages, conformity with order and defects before signing any documentation requested by the carrier. The customer must immediately complete such inspection and shall not accept delivery of goods that are damaged or not in accordance with the bill of lading or packing slip without proper notification to the carrier and Gator Kennels. If goods are damaged, defective, shorted or appear not to conform to the order,the customer shall immediately notify the carrier and Gator Kennels.
If there is a shortage or damage, the customer shall provide Gator Kennels -in writing, all information necessary to make a claim against the carrier for any shortage, damage, or discrepancy of the shipment within fifteen (15) days after receipt of the goods. Claims or written information not presented within fifteen (15) days after receipt of the goods will not be allowed. No returned products will be accepted, credited or replaced, unless arrangements for their return have been made with Gator Kennels.
If containers do not show evidence of damage, there may be "concealed damage". Customers must report any concealed damage within 15 days after receipt of the shipment.
Returns
All products being returned (under warranty or not) must first be authorized by Gator Kennels. Please Contact us before returning any products.
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